Return and Refund Policy

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Course Cancellation
Courses will only be cancelled due to unexpected circumstances and a full refund will be given/offerred or an alternative class arranged. We will make every effort to notify you of a cancellation, so it is important to provide both a daytime and evening phone numbers and email address.

Refunds
If you need to cancel your booking, please inform us as soon as possible. The cancellation is effective from the date your email is received and is subject to the following charges:

Refunds
If you need to cancel your booking, please inform us as soon as possible. The cancellation is effective from the date your email is received and is subject to the following charges:

• For cancellation with less than 4 weeks notice, we will refund your payment less 50% OR transfer you to another class.
• For cancellation with 1 week notice or less we regret we are unable to refund your payment unless there are exceptional circumstances. 

No refund shall be given once classes have commenced online or in-bindery regardless of circumstance - this does not affect your statutory rights

HOLDING DEPOSIT
Holding deposit are non-refundable, but transferable within 12 months onto another course or in credit exchange for tools and materi